One Click Inc Status Monitoring logo

One Click Inc Status Monitoring

Technical issues happen. Our fault or not, we are committed to remaining 100% transparent with our clients.

We understand our clients entrust us with some of the most operationally critical components of their business. We are committed to do everything in our power to help ourselves and our partners work together to achieve a 100% up time. Rest assured that should anything break with our hosted services, we are notified immediately - 24 hours a day, 7 days a week, 365 days a year.

When things do go horribly wrong we will keep you posted on this incident page.

We recommend, if you have ANY hosted services through us, website, phones, server hosting, and or virtual machines that you subscribe to the updates using the button in the top right corner of this screen. This will only be used for communications in times of emergency outages.

If you are experiencing a suspected outage and the status is "green" here with no "incident updates" please open a ticket a www.oneclickwi.com

Please note, we will not post an incident update when our partner companies, such as OVH, Upstream Carrier, Ticketing System, Google, and Charter are performing routine maintenance. We will only post incident updates when there is a area wide outage, service interruption, or emergency.

Charter Bank 1 is working properly!

Refreshed | up 8 days 12 hrs 33 mins 11 secs

Week

100.000%

Month

99.924%

Year

99.943%

All time

99.943%

Unifi Cloud Controller 2 is working properly!

Refreshed | up 44 days 6 hrs 57 mins 42 secs

Week

100.000%

Month

100.000%

Year

99.858%

All time

99.858%

Ticketing System is working properly!

Refreshed | up 67 days 3 hrs 27 mins 12 secs

Week

100.000%

Month

100.000%

Year

99.991%

All time

99.991%

Remote Support System is working properly!

Refreshed | up 22 days 16 mins 27 secs

Week

100.000%

Month

99.937%

Year

99.977%

All time

99.977%

Remote Access to SBC's is working properly!

Refreshed | up 9 days 9 hrs 27 secs

Week

100.000%

Month

99.991%

Year

99.988%

All time

99.988%

OVH Hosted PBX's is working properly!

Refreshed | up 28 days 14 hrs 33 mins 29 secs

Week

100.000%

Month

90.671%

Year

94.738%

All time

94.738%

OVH Admin Panel is working properly!

Refreshed | up 67 days 3 hrs 27 mins 12 secs

Week

100.000%

Month

100.000%

Year

99.989%

All time

99.989%

Google Hosted E Mail is working properly!

Refreshed | up 67 days 3 hrs 27 mins 12 secs

Week

100.000%

Month

100.000%

Year

100.000%

All time

100.000%

Charter Bank 2 is working properly!

Refreshed | up 8 days 12 hrs 32 mins 48 secs

Week

100.000%

Month

99.925%

Year

99.939%

All time

99.939%

Upstream service provider is working properly!

Refreshed | up 5 days 20 hrs 42 mins 18 secs

Week

97.723%

Month

99.431%

Year

98.704%

All time

98.704%

Incidents

Security Certificate Expiry

Today around, 8:15am, 3cx allowed a critical security certificate to expire which forced many of our border controllers to stop communicating with their PBX's, the brains of the everyone's phone service.

Thanks to some community members, around 8:45 we were able to quickly identify a creative work around and manually apply it to everyone's borders controllers, quickly restoring service.

The was a nationwide outage for 3cx, it effected a very significant amount of businesses across the United States.

We have yet to receive a formal reply from 3cx, but we were assured that they made internal changes to prevent the same issue happening.

We have made some internal changes to help better our crisis management response as a company. This status page is one of those changes. We encourage everyone to subscribe to the notifications, which can be done in the top right corner of this screen.

Thanks everyone and happy Monday! : )

Outages

September

August