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One Click Inc Status Monitoring

Technical issues happen. Our fault or not, we are committed to remaining 100% transparent with our clients.

We understand our clients entrust us with some of the most operationally critical components of their business. We are committed to do everything in our power to help ourselves and our partners work together to achieve a 100% up time. Rest assured that should anything break with our hosted services, we are notified immediately - 24 hours a day, 7 days a week, 365 days a year.

When things do go horribly wrong we will keep you posted on this incident page.

We recommend, if you have ANY hosted services through us, website, phones, server hosting, and or virtual machines that you subscribe to the updates using the button in the top right corner of this screen. This will only be used for communications in times of emergency outages.

If you are experiencing a suspected outage and the status is "green" here with no "incident updates" please open a ticket a www.oneclickwi.com

Please note, we will not post an incident update when our partner companies, such as OVH, Upstream Carrier, Ticketing System, Google, and Charter are performing routine maintenance. We will only post incident updates when there is a area wide outage, service interruption, or emergency.

Monitors

Charter Bank 1

Operational

uptime: 21 days 9 hrs 33 mins 22 secs

Week

100.000%

Month

99.913%

Year

99.892%

All time

99.892%

Unifi Cloud Controller 2

Operational

uptime: 199 days 9 hrs 56 mins 39 secs

Week

100.000%

Month

100.000%

Year

99.949%

All time

99.949%

Ticketing System

Operational

uptime: 50 days 2 hrs 26 mins 17 secs

Week

100.000%

Month

100.000%

Year

99.995%

All time

99.995%

Remote Support System

Operational

uptime: 177 days 3 hrs 15 mins 25 secs

Week

100.000%

Month

100.000%

Year

99.992%

All time

99.992%

Remote Access to SBC's

Operational

uptime: 35 days 16 hrs 40 mins 1 sec

Week

100.000%

Month

100.000%

Year

99.985%

All time

99.985%

OVH Hosted PBX's

Operational

uptime: 123 days 4 hrs 27 mins 53 secs

Week

100.000%

Month

100.000%

Year

98.084%

All time

98.084%

OVH Admin Panel

Operational

uptime: 222 days 6 hrs 26 mins 10 secs

Week

100.000%

Month

100.000%

Year

99.996%

All time

99.996%

Google Hosted E Mail

Operational

uptime: 222 days 6 hrs 26 mins 10 secs

Week

100.000%

Month

100.000%

Year

100.000%

All time

100.000%

Upstream service provider

Operational

uptime: 25 days 7 hrs 35 mins 59 secs

Week

100.000%

Month

97.582%

Year

99.054%

All time

99.054%

Incidents

Security Certificate Expiry

Today around, 8:15am, 3cx allowed a critical security certificate to expire which forced many of our border controllers to stop communicating with their PBX's, the brains of the everyone's phone service.

Thanks to some community members, around 8:45 we were able to quickly identify a creative work around and manually apply it to everyone's borders controllers, quickly restoring service.

The was a nationwide outage for 3cx, it effected a very significant amount of businesses across the United States.

We have yet to receive a formal reply from 3cx, but we were assured that they made internal changes to prevent the same issue happening.

We have made some internal changes to help better our crisis management response as a company. This status page is one of those changes. We encourage everyone to subscribe to the notifications, which can be done in the top right corner of this screen.

Thanks everyone and happy Monday! : )

Maintenances

No maintenances reported.

Outages

February

Started:
Ended:
Length:
Monitor: Charter Bank 1

January

Started:
Ended:
Length:
Monitor: Upstream service provider

Started:
Ended:
Length:
Monitor: Remote Access to SBC's

Started:
Ended:
Length:
Monitor: Remote Access to SBC's

Started:
Ended:
Length:
Monitor: Remote Access to SBC's